Leading, Working and Influencing Difficult People
According to Tiffan, (2009), people are labeled as difficult if they show one of various characteristics. People are labeled as difficult if they show qualities of passive aggressiveness, incompetent, negative, argumentative, arrogant or any combination of these characteristics. An arrogant person may also be argumentative. Also, negative people may be passive aggressive. Difficult people make a significant impact in an organization. They may prevent customer […]