Sourcing Scenarios Case Questions

Julien Levesque June 17, 2010 MISM 2301 Sourcing Scenarios Case Questions Case 1: Outsourcing 1. Develop a table that captures the “pros” and “cons” of this corporate decision. Pros| Cons|
Improved quality * Operational and management activities * Accurate record of transactions| Jeopardy of quality * Poor communication between suppliers * Testability * Qualifications of outsourcing company| Cost effective * Lowers cost service to the business| Quality of service * Stakeholders are affected and there is no single view of quality| Allows them to focus on the core business * Financial services| Image of company * Public opinion regarding outsourcing * Staff turnover| Operational expertise and access to talent * Too difficult or time consuming to develop it in-house| Communication problems with transferred employees * Company knowledge could be jeopardized| Standardizing business processes, IT services, and application services * More access to services because they have more resources and time to devote into other aspects of their company| Security, legal, and compliance issues * Fraud * Liability for actions is there but only until employees transfer| 2. List the reasons why Southwest chose outsourcing? Was it the right choice? * Business growth required the need for hardware and software upgrades * This was the RIGHT choice It is important to keep clients happy and be able to satisfy their needs while remaining profitable * IT can enable business processes * This was the RIGHT choice * Easier to analyze transactions * Make more informed decisions when manipulating information * Outsourcing vendor hired many of the IT staff * This was the RIGHT choice * Knowledge of clients and necessary procedures * Hardware and software updates meet client needs * This was the RIGHT choice * There was a fee-based arrangement so they only pay for what they need and use Case 2: Partnering 1. Develop a table that captures the “pros” and “cons” of this corporate decision. Pros| Cons|
Better customer service (focusing on their expertise)| Unregulated subsidiaries may have problems incorporating IT if they don’t have their own personnel| Increased efficiency and cost management| Should discuss decision with investors since they are affected| Wide range of technical personnel who are only employed when needed| Protocol for different subsidiaries may conflict with the IT that the partnering company wants to install| Flexibility of personnel| | Can serve different needs of each subsidiary| | 2. List the critical success factors (CSFs) in making this partnership work. * Meetings with the IT personnel and all groups to see if they can develop a plan together * Focused goal * Communication * Flexibility * Commitment to the project—financial and practice Case 3: Unwinding an outsourcing relationship 1. Use a table to list the major risks associated with this in-sourcing solution and how SRS mitigated each risks. Major Risks| SRS Mitigation|

Data integrity| Converted to run on new software and testing| Controlled environment for data center| Located within building so it is accessible to staff and IT| No thorough understanding or knowledge of hardware and software being ordered| Clause to have vendors explain in detail all of the hardware they would employ and how it would be configured to work with their product offering system| Staff’s adoption and integration of new system| Staff training and testing| 2. List the critical success factors (CSFs) in making this arrangement work. * Understanding of needs and what hardware can be configured to best suit needs * Thorough training for employees so they know how to use hardware * Data integrity and testing * Standardizing system so it is easy to get any additional IT help and to reduce costs

Order a unique copy of this paper
(550 words)

Approximate price: $22

Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

At Solution Essays, we are determined to deliver high-quality papers to our clients at a fair price. To ensure this happens effectively, we have developed 5 beneficial guarantees. This guarantees will ensure you enjoy using our website which is secure and easy to use.

Money-back guarantee

Most companies do not offer a money-back guarantee but with Solution Essays, it’s either a quality paper or your money back. Our customers are assured of high-quality papers and thus there are very rare cases of refund requests due to quality concern.

Read more

Zero-plagiarism guarantee

All our papers are written from scratch and according to your specific paper instructions. This minimizes any chance of plagiarism. The papers are also passed through a plagiarism-detecting software thus ruling out any chance of plagiarism.

Read more

Free-revision policy

We offer free revisions in all orders delivered as long as there is no alteration in the initial order instruction. We will revise your paper until you are fully satisfied with the order delivered to you.

Read more

Privacy policy

All data on our website is stored as per international data protection rules. This ensures that any personal data you share with us is stored safely. We never share your personal data with third parties without your consent.

Read more

Fair-cooperation guarantee

Ordering and sending money to us is an indication that you are purchasing our products and services. To have business talks laid out in the official language, you can check on our terms and conditions and get more information about this.

Read more

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
The price is based on these factors:
Academic level
Number of pages
Order your essay today and save 20% with the discount code: LEMONADEPlace Order