Process Improvement Project

Process Improvement Project 

Quality Tool Analysis

In the Intensive Care Unit section of the hospital the patients often need close monitoring and extra care to make the recovery experience easier, this requires better services from better trained nurses. After conducting a root cause analysis, it is evident that nurses require better equipment and the patients need more comfortable beds (Michele, 2017). There patients who have recovered but came back with back problems after sleeping in poorly conditioned beds while recovering in the hospital. Such kinds of strain may have led to permanent injury to patients who went to hospital for treatment. This issue was ascertained by the statistics taken of the patients who had been admitted to the hospital’s Intensive Care Unit and came back with other health related issues after being discharged. The statistics have shown that out of every ten patients, at least seven have complained of back problems. This is alarming and requires quick attention. There is also the problem of nurses using old and worn out stretchers to move patients. This is dangerous and likely to strain both the patients and the nurses. This could potentially cause injury to the nurses and fatigue and as a result lower their performance capabilities.

Stakeholder Analysis


In creating a better Intensive Care Unit nursing practices, the hospital management has to be consulted. The stakeholders in this case is the management, the nurses, the owners of the hospital and the patients. Keeping in mind that all stakeholders have to be consulted at some point, it is important to arrange them in order of priorities to ensure that the project is successful. The diagram above separates the group of people who need special attention in the proposed improvement of the care systems. There are four groups of stakeholders to consider in each project development program; those to keep satisfied, those to monitor closely, those to keep informed and those to give minimum monitoring (Thompson, 2017).

In this case, the hospital management is the group to keep satisfied. This is because they are the mediate bosses. These are the people who manage the daily operations of the hospital including the Intensive Care Unit section. Therefore, keeping them satisfied with timely and accurate information on how the hospital operates means that they can easily support a project aimed at improving the services offered at the ICU. The hospital owners are the group to monitor closely because they hold the ultimate power but in many cases may not be very interested in new ideas. This means that the hospital owners have to be treated with extra caution to ensure that they support facility and service delivery in the Intensive Care Unit by allowing more funds to be used for the investment. The group to keep updated are the nurses. This is because, despite them being in a position where they are interested they have no power to change anything. He nurses will always offer ideas on how to make the services better which are then forwarded to the management by the supervising nurse. This makes them the group to keep updated on the progress of implementing their ideas. The patients and their relatives are the less interested people with low power. This is because they cannot easily realize that the experience at the hospital ICU section was not top notch. This means that they will only be notified that the hospital is working to improve the quality of services and that they may be required to pay a little more money and they do not protest the charges in many cases because they cannot keep their patient at home.


Michele. (2017). Root Cause Analysis. Retrieved from Mindtools:

Thompson, R. (2017). Stakeholder Analysis. Retrieved from Mindtools:

Order a unique copy of this paper
(550 words)

Approximate price: $22

Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

At Solution Essays, we are determined to deliver high-quality papers to our clients at a fair price. To ensure this happens effectively, we have developed 5 beneficial guarantees. This guarantees will ensure you enjoy using our website which is secure and easy to use.

Money-back guarantee

Most companies do not offer a money-back guarantee but with Solution Essays, it’s either a quality paper or your money back. Our customers are assured of high-quality papers and thus there are very rare cases of refund requests due to quality concern.

Read more

Zero-plagiarism guarantee

All our papers are written from scratch and according to your specific paper instructions. This minimizes any chance of plagiarism. The papers are also passed through a plagiarism-detecting software thus ruling out any chance of plagiarism.

Read more

Free-revision policy

We offer free revisions in all orders delivered as long as there is no alteration in the initial order instruction. We will revise your paper until you are fully satisfied with the order delivered to you.

Read more

Privacy policy

All data on our website is stored as per international data protection rules. This ensures that any personal data you share with us is stored safely. We never share your personal data with third parties without your consent.

Read more

Fair-cooperation guarantee

Ordering and sending money to us is an indication that you are purchasing our products and services. To have business talks laid out in the official language, you can check on our terms and conditions and get more information about this.

Read more

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
The price is based on these factors:
Academic level
Number of pages
Order your essay today and save 20% with the discount code: LEMONADEPlace Order