Top Talent Employment Services provides both temporary and permanent employees to clients in a tristate area. Top Talent uses an online customer satisfaction survey that makes it easy for clients to provide feedback about the services and the employees provided by Top Talent. Jill Simons, sales and marketing manager at Top Talent, has asked you to analyze the survey data from the past 3 months to identify areas of company performance that may need improvement.
Download the TopTalentSurvey Excel file Ch09Ex01 and provide descriptive statistics (mean, mode, minimum, maximum) for each survey item. Use appropriate functions to calculate statistics. This requires planning ahead. Designate an area of the workbook to display the statistics for each month and for each survey question.
Create a line chart to display the survey results using the means of all survey items.
Save the Excel spreadsheet under your name and M4 Lab Assignment.
Open a Word document and copy paste the data and the line chart.
Write a brief summary identifying the areas that have shown the greatest improvement in customer satisfaction and the ones that have shown a decline in customer satisfaction.
Save the Word document under your name and M4 Lab Assignment.
Submit both files to the assignment submission folder.
At Solution Essays, we are determined to deliver high-quality papers to our clients at a fair price. To ensure this happens effectively, we have developed 5 beneficial guarantees. This guarantees will ensure you enjoy using our website which is secure and easy to use.
Most companies do not offer a money-back guarantee but with Solution Essays, it’s either a quality paper or your money back. Our customers are assured of high-quality papers and thus there are very rare cases of refund requests due to quality concern.Read more
All our papers are written from scratch and according to your specific paper instructions. This minimizes any chance of plagiarism. The papers are also passed through a plagiarism-detecting software thus ruling out any chance of plagiarism.Read more
We offer free revisions in all orders delivered as long as there is no alteration in the initial order instruction. We will revise your paper until you are fully satisfied with the order delivered to you.Read more
All data on our website is stored as per international data protection rules. This ensures that any personal data you share with us is stored safely. We never share your personal data with third parties without your consent.Read more